My walk-in is warming up right now. What do I do?
Call us:
(813) 599-5988. Then move the highest-risk product (dairy, seafood, raw protein) to your backup unit or freezer. Don't keep opening the door. We'll diagnose by phone while a tech heads your way.
How fast can you actually get a tech on-site?
For emergency commercial jobs inside Tampa Bay, we typically dispatch within the hour during business hours and within 2 hours overnight.
Do you service restaurants outside of Tampa?
Yes — all across Hillsborough, Pinellas, and Pasco counties. That includes St. Petersburg, Clearwater, Brandon, Riverview, Temple Terrace, Wesley Chapel, Plant City, and surrounding areas.
Do you do residential HVAC or refrigeration?
Residential HVAC and refrigeration service is reserved for existing commercial clients only. Our primary focus is commercial — restaurants, bars, grocery, convenience stores, and food service.
What does a maintenance plan cover?
Quarterly visits per unit: coil cleaning, leak detection, seal inspection, electrical verification, defrost cycle check, refrigerant levels, and a full written report logged in ArcticOS™. Flat quarterly pricing with prepay discounts up to 15%.
Do you sell used or remanufactured equipment?
Yes — inspected, cleaned, and warrantied walk-in coolers, freezers, reach-ins, ice machines, and prep tables. Delivery, install, and startup included.
Are you licensed and insured?
Yes. State Certified Class A Air Conditioning Contractor — FL Lic. #CAC1824642. EPA 608 Universal. General liability and workers' comp on file — certificates available on request.
What brands do you service?
Every major commercial refrigeration brand — Hoshizaki, Manitowoc, Scotsman, True, Traulsen, Beverage-Air, Continental, Master-Bilt, Kolpak, Heatcraft. For HVAC: Carrier, Trane, Lennox, Daikin, and most commercial RTU platforms.
How does ArcticOS™ pricing work?
ArcticOS™ is included with any active service plan at no additional platform fee. ColdSentry™ hardware and monitoring is priced per unit with install. FrostIQ™ Risk Advisory Reports are free for prospective clients.
What refrigerants do you carry?
R-410A, R-32, R-454B, R-404A, R-448A, R-449A, and most common commercial refrigeration refrigerants. Unusual refrigerants coordinated in advance.
Can I be reimbursed for spoiled product?
Your business insurance may cover product loss — we provide timestamped temperature logs and a full diagnostic report you can submit with your claim.