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Emergency · 3 min read

First 10 minutes after a walk-in fails

Walk-in climbing past setpoint? Here's what to do in the first ten minutes — in order.

Section 01

00:00 — Call us

Before you do anything else, call (813) 599-5988. We triage by phone, dispatch a tech, and give you coaching while they're en route.

Section 02

00:01 — Stop opening the door

Every door cycle pulls cold air out and humid warm air in. Unless you're moving critical product, leave it closed.

Section 03

00:03 — Identify your highest-risk product

Dairy, raw protein, seafood, cut leafy greens. These are the first to fail and the most expensive to lose.

Section 04

00:05 — Relocate what you can

Move highest-risk product to a working reach-in or freezer. Don't overload — airflow still matters in backup units.

Section 05

00:07 — Check the obvious

Is the compressor running? (listen outside or on the roof). Is the evaporator coil iced over? (look inside). Is the door fully closed and sealed?

Section 06

00:10 — Log the timeline

Note exact time you first saw the issue, current temp reading, and what product is at risk. This supports your insurance claim and our diagnostic.

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