When a walk-in goes down, the loss starts immediately — rising temperatures, spoiled product, lost revenue. You need a contractor who gets there today, not tomorrow. That's what we do.
While a tech is en route, we diagnose by phone. Move the right product, buy yourself time.
First priority: stabilize the unit. Get temps back into safe range before cataloging the full failure.
Diagnosis, parts availability, repair vs replace, and a flat price — before any work begins.
Common failures handled on the truck: capacitors, contactors, relays, thermostats, fan motors, seals.
Every visit, every part, every reading — timestamped in your portal. Ready for DBPR or insurance.
Before we leave, we identify what caused the failure and what else is at risk on the same system.
Walk-in climbing 1–2°F overnight that stabilizes in the morning usually means defrost or airflow.
Short-cycling or no-rest means refrigerant charge, airflow, or controls are compromised.
Defrost cycle or sensor failure. Ignoring it means iced-over coil and total heat-exchange loss.
Door seal failure or humidity intrusion. Starts as a nuisance, ends as mold and structural damage.
Knocking, grinding, or high-pitched hum. Compressors are the single most expensive failure — act early.
Blocked condensate line or drain pan leak. Health code violation waiting to happen.
Live operator 24/7. Triage by equipment type, temp reading, and product at risk.
Nearest tech routed. You get the ETA and tech name within minutes.
Diagnose, stabilize, give options before starting work. Parts pulled from truck stock when available.
Fix, run cycle, verify temps, log everything. Leave with the system at spec.